Hi Sara 👋 Some people are experiencing this issue with specific browsers, especially those with higher privacy features. If the issue doesn't resolve after several attempts, please try using a different browser such as Chrome or Safari. Let us know how it goes! 😊

Our team will pick it up as soon as possible! Be on the lookout for our response. 📩

Hi Sara 👋 If you would like to cancel your UNIFYD TV membership plan, you can do so by either navigating to your account Dashboard > Purchases > Cancel Membership, or by reaching out to our team at contact@uniyd.com. 😊

Hi Joanna 👋 Yes! If you're already a member of Gaia, please reach out to Gaia's customer service team at info@gaia.com so they can work with you to ensure you aren't billed twice. ✨

Hi Sheila 👋 The short answer: Yes. The long answer: If you don't create your account on Gaia, you will lose access to both UNIFYD TV and Gaia's platform. To ensure your membership successfully transitions to Gaia's platform (where UNIFYD TV's content will be housed permanently moving forward!), be sure to activate your account on Gaia's platform here: https://www.gaia.com/lp/unifyd

Hi Janeen! 👋 If you're already a member of Gaia, please reach out to Gaia's customer service team at info@gaia.com so they can work with you to streamline everything. You will not be billed twice - your UNIFYD TV subscription will automatically cease and be replaced with a Gaia subscription once the transition into this new chapter is complete. ✨

Hi Theresa (and Sheila!) 👋 Some people are experiencing this issue with specific browsers, especially those with higher privacy features. If the issue doesn't resolve after several attempts, please try using a different browser such as Chrome or Safari. Let us know how it goes! 😊

Hi Iris 👋 You are not obligated to continue with a Gaia subscription after UNIFYD TV formally dissolves on February 16th. However, we encourage you to explore Gaia's library - which includes our most popular series - by creating an account here: https://www.gaia.com/lp/unifyd

Hi Jennifer 😄 If you're already a member of Gaia, please reach out to Gaia's customer service team at info@gaia.com so they can work with you on a case-by-case basis. You will not be billed twice - your UNIFYD TV subscription will automatically cease and be replaced with a Gaia subscription once the transition into this new chapter is complete.

🙌💜